Effective: August 2026
Shipping
Orders are typically processed within 2–4 business days, excluding weekends and holidays.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping times vary depending on your location and the shipping method selected at checkout. Delivery estimates provided by the carrier are not guaranteed and may be affected by weather, carrier delays, or other circumstances outside our control.
Please make sure your shipping address is entered correctly at checkout. Johnathan Michael is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.
Tracking
Tracking information will be sent to the email address provided at checkout once your order ships. Please allow time for tracking updates to appear after the carrier receives your package.
If your package appears lost or significantly delayed, please contact us so we can assist you.
Returns
We want you to be completely satisfied with your purchase. If you’re not happy with your order, eligible items may be returned within 30 days of delivery.
To qualify for a return, items must be:
- Unworn
- Unwashed
- In their original condition
- Returned with original tags attached
Exchanges
Need a different size?
If your requested size is available, we’re happy to exchange eligible items within 30 days of delivery.
Items must be:
- Unworn
- Unwashed
- In original condition
- Returned with all original tags attached
If you received a damaged or incorrect item, please contact us within 7 days of delivery, and we’ll make it right at no additional cost.
Non-Returnable Items
We cannot accept returns for:
- Final sale items
- Gift cards
- Worn, washed, or altered garments
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 7 days of delivery so we can resolve the issue promptly.
Refunds
Once your return has been received and inspected, approved refunds will be issued to your original payment method. Please allow 5–10 business days for your bank or card issuer to process the refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with the order.
Contact
Questions about a return?
